Booking Policy

BOOKING POLICY At BeauMetics Beauty & Therapy Center, we deliver dedicated, high-quality care in a relaxing environment. To ensure a seamless experience, please review our booking terms and guidelines below. 1. Appointment-Only Policy (No Walk-Ins)Strictly By Appointment: BeauMetics operates strictly by appointment only. We do not accept walk-in clients under any circumstances to ensure dedicated focus and preparation for every session. Advance Booking Window: All appointments must be booked at least 48 hours in advance and no further than 30 days from the present date. 2. Deposit & Payment Terms 50% Non-Refundable Deposit: A 50% Non-Refundable deposit is required within 24 hours of booking to hold and secure your requested time slot. Unconfirmed bookings will automatically be released after 24 hours. Balance Payment: The remaining 50% balance is strictly due on the day your service is received. 3. Premium Booking Fees 'Custom Hour Fee' ($30 XCD): Appointments requested outside of our standard operating hours (as listed on our homepage) will incur an additional $30 XCD Custom Hour Charge.Holiday Fee ($50 XCD): Appointments requested on official public holidays will incur an additional $50 XCD Holiday Charge. 4. Cancellations, Rescheduling & PunctualityRescheduling (24+ Hours Notice): You may reschedule your appointment without losing your deposit if you notify us at least 24 hours in advance. Your deposit will transfer to your new date (must be within 30 days). Late Cancellations & No-Shows: Cancellations made with less than 24 hours' notice, or missed appointments without notice, result in the immediate forfeiture of your deposit. Late Arrivals: Please arrive 5–10 minutes before your start time. Arriving late will shorten your service duration to avoid delaying subsequent clients, but the full service cost remains due.